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14px;font-size:14px;font-weight:600}.chip:hover{border-color:var(--ink-2)}.label{color:var(--ink-2);font-weight:600}.input,.textarea,.select{border:1px solid var(--line-strong);background:var(--surface);width:100%;color:var(--ink);border-radius:10px;padding:12px 14px;font-size:16px}.textarea{resize:vertical;min-height:110px}.input:focus,.textarea:focus,.select:focus{outline:3px solid var(--blue-tint);border-color:var(--blue)}.check{cursor:pointer;align-items:flex-start;gap:12px;min-height:44px;padding:10px 0;display:flex}.check input{width:20px;height:20px;accent-color:var(--blue);flex:none;margin:2px 0 0}.steps{flex-direction:column;gap:14px;margin:0;padding:0;list-style:none;display:flex}.step{align-items:center;gap:12px;display:flex}.step .grow{flex:1}.step-dot{border-radius:12px;flex:none;justify-content:center;align-items:center;width:24px;height:24px;display:flex}.step-done .step-dot{background:var(--green)}.step-current .step-dot{border:2px solid var(--blue)}.step-current .step-dot:after{content:"";background:var(--blue);border-radius:4px;width:8px;height:8px}.step-current{color:var(--blue-ink);font-weight:800}.step-upcoming{color:var(--muted)}.step-upcoming .step-dot{border:1.5px solid var(--line-strong)}.num{width:26px;height:26px;color:var(--ink-2);background:#eceff3;border-radius:13px;flex:none;justify-content:center;align-items:center;font-size:13px;font-weight:800;display:inline-flex}.num-on{background:var(--blue);color:#fff}.num-lg{background:var(--blue-tint);width:34px;height:34px;color:var(--blue-ink);border-radius:17px;font-size:15px}.meter{flex-direction:column;gap:6px;display:flex}.meter-track{background:#eceff3;border-radius:5px;height:10px;overflow:hidden}.meter-fill{background:var(--blue);border-radius:5px;height:100%}.meter-fill.near,.meter-fill.full{background:var(--warn)}.level-ok{color:var(--green);font-size:13px;font-weight:800}.level-near,.level-full{color:var(--warn-ink);font-size:13px;font-weight:800}.thread{flex-direction:column;gap:16px;display:flex}.day{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;align-items:center;gap:12px;font-size:12px;font-weight:700;display:flex}.day:before,.day:after{content:"";background:var(--line);flex:1;height:1px}.msg{flex-direction:column;gap:4px;max-width:76%;display:flex}.msg-me{align-self:flex-end;align-items:flex-end}.msg-them{align-self:flex-start;align-items:flex-start}.bubble{white-space:pre-wrap;overflow-wrap:anywhere;border-radius:14px;padding:12px 16px}.msg-me .bubble{background:var(--navy);color:#f4f6fa;border-bottom-right-radius:4px}.msg-them .bubble{background:var(--bg);border:1px solid var(--line);border-bottom-left-radius:4px}.msg-meta{color:var(--muted);flex-wrap:wrap;align-items:center;gap:6px;font-size:12px;display:flex}.msg-ai{color:var(--brass-ink);font-weight:700}.chan{border-radius:4px;width:7px;height:7px;display:inline-block}.chan-portal{background:var(--blue)}.chan-email{background:var(--brass)}.chan-whatsapp{background:var(--green)}.chan-ai{background:#7c5cd6}.file{color:inherit;background:#ffffff14;border-radius:8px;align-items:center;gap:8px;padding:8px 10px;font-size:13px;display:inline-flex}@media (max-width:900px){.msg{max-width:92%}}.phone{border:10px solid var(--navy);background:#fff;border-radius:40px;flex-direction:column;flex:none;width:280px;height:560px;display:flex;overflow:hidden}.phone iframe{border:0;width:100%;height:100%}.table-wrap{overflow-x:auto}.table{border-collapse:collapse;width:100%;min-width:560px;font-size:15px}.table th{text-align:left;color:var(--muted);border-bottom:1px solid var(--line);padding:10px 8px;font-size:13px;font-weight:600}.table td{border-bottom:1px solid var(--line);padding:12px 8px}.right{text-align:right}.auth{justify-content:center;align-items:center;min-height:100vh;padding:32px 16px;display:flex}.auth-card{width:100%;max-width:460px}.usage-bar{background:#eceff3;border-radius:8px;gap:2px;height:16px;display:flex;position:relative;overflow:hidden}.usage-bar-used{background:var(--blue);border-radius:8px 0 0 8px;height:100%}.usage-bar-used:only-child{border-radius:8px}.usage-bar-extra{background:var(--warn);border-radius:0 8px 8px 0;height:100%}.usage-bar-mark{background:var(--ink);width:2px;position:absolute;top:-2px;bottom:-2px;transform:translate(-1px)}.card-navy .usage-bar{background:#24375c}.card-navy .usage-bar-used{background:#8fb0ff}.num-tab{font-variant-numeric:tabular-nums}.admin-top{background:var(--surface);border-bottom:1px solid var(--line);z-index:5;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;padding:14px 24px;display:flex;position:sticky;top:0}.admin-main{flex-direction:column;gap:24px;max-width:1280px;margin:0 auto;padding:28px 24px 64px;display:flex}.kpis{grid-template-columns:repeat(auto-fit,minmax(min(180px,100%),1fr));gap:12px;display:grid}.kpi{background:var(--surface);border:1px solid var(--line);border-radius:12px;flex-direction:column;gap:4px;padding:16px 18px;display:flex}.kpi-label{color:var(--ink-2);font-size:13px;font-weight:700}.kpi-value{letter-spacing:-.01em;font-variant-numeric:tabular-nums;font-size:28px;font-weight:800}.kpi-help{color:var(--muted);font-size:12px}.table .num-tab,.table td.right{font-variant-numeric:tabular-nums}.table a{color:var(--ink);font-weight:700}.neg{color:var(--danger)}@media (max-width:900px){.admin-top{padding:12px 16px}.admin-main{padding:18px 16px 48px}}.or{color:var(--muted);align-items:center;gap:12px;font-size:14px;display:flex}.or:before,.or:after{content:"";background:var(--line);flex:1;height:1px}